Business Intelligence Applied: Implementing an Effective Information and Communications Technology Infrastructure

Praise for Business Intelligence Applied "Michael Gendron stresses the importance of managers developing a good understanding of the organization?s ICT value proposition as well as the tools to create it. . . .This approach to Business Intelligence value, mediated by ICT infrastructure, is a solid contribution to the management literature that will be of interest to information systems professionals on both the management and technology sides and to general managers as well." William K. Holstein, Professor of Strategy and IT, Lorange Institute of Business, Zurich Build an optimal information communication and technology infrastructure We can now envision the day when BI systems will not only pull meaningful interrelationships out of data but also improve decision making with insights that lead to improved business processes. Revealing essential information for building an optimal and effective information and communication technology (ICT) infrastructure, Business Intelligence Applied covers: Making sense of the flood of incoming data your business faces from social networks, Tweets, and e–mail Why you need to build ICT infrastructure to support your business processes How ICT produces value Understanding your organization and its competitive environment Measuring the business value of ICT Best practices for documenting process change Best practices for documenting technology recommendations Read Business Intelligence Applied and unleash its power within your organization.