Blackwell´s Five-Minute Veterinary Practice Management Consult

Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff.

Key Features:

• Follows the popular Five-Minute Veterinary Consult structured format
• Consistency of presentation makes for easy information retrieval
• Focus is on practical rather than theoretical solutions for veterinary practice issues
• Provides examples within relevant topics

Table of Contents

Chapter 1 Marketplace
Chapter 2 Client Relationship Management
Chapter 3 Communications
Chapter 4 Financial Management
Chapter 5 Cash Management
Chapter 6 Human Resources
Chapter 7 Marketing Management
Chapter 8 Operations Management
Chapter 9 Administrative Management
Chapter 10 Practice Safety
Chapter 11 Legal Issues
Chapter 12 Planning and Decision Making
Chapter 13 Facility Management, Design, and Construction
Appendices
Glossary
Index